Frequently Asked Questions
Quick answers about ordering, delivery, payment and support at RM Solutions.
Where does RM Solutions deliver?
RM Solutions delivers across all of Lebanon, right to your door.
How much does delivery cost?
Delivery is a flat $5 anywhere in Lebanon, paid on delivery (cash on delivery).
What payment methods do you accept?
We accept Cash on Delivery (COD). You pay in cash when your order arrives.
How do I place an order?
Add the products you want to your cart and checkout via WhatsApp, or message us directly on WhatsApp at +961 81 284 961. We'll confirm your order and delivery details.
How long does delivery take?
Orders are typically delivered within 1–3 business days across Lebanon, depending on your location.
Are your products genuine and original?
Yes. We sell genuine products from trusted brands such as Acefast, Hoco, TP-Link, Cudy, Logitech, Xiaomi and more.
Do you offer returns or refunds?
Yes. Please see our Return & Refund Policy for full details. If an item arrives faulty or not as described, contact us and we'll make it right.
Do you sell used laptops?
Yes. We offer inspected used and open-box laptops, including gaming laptops, each described honestly so you know exactly what you're getting.
Can I track my order?
Yes. We keep you updated on your order status via WhatsApp from confirmation to delivery.
How can I contact customer support?
You can reach us on WhatsApp or phone at +961 81 284 961, by email at info@rmsolutions.website, or through our Contact page.
Still have a question?
Contact us